Last few years saw an unprecedented change at Acumen. These were monumental years for the entire team!
After the pandemic, all our team was used to working remotely and we enjoyed it and reaped the benefits.
However, a challenge of a completely different nature turned up. As a result of the Russian invasion in Ukraine in February 2022, our entire Kyiv office had to relocate to different locations in the country and internationally. For the last few years, we were able to relocate part of the Ukrainian team to Cyprus, and we have extended our local team.
Additionally, we onboarded global talent in many new jurisdictions including the United Kingdom, France, Germany, Spain just to name a few.
While the prospect of massive upheaval could have been daunting, it gave us the chance to gain a true customer perspective of our services, the flexibility, and scrutinise our product offering from a client standpoint.
We managed the challenge – and achieved 98% employee retention, underlining our team’s confidence in the company which was supportive of the whole team no matter the circumstances.
Next week, all of Acumen International’s team will meet at our client service hub in Cyprus, in our office in Nicosia, some for the first time since we embraced the challenge of working fully remotely, with a 100% international team.
Our client service hub is run by a blend of our local Cypriot team and colleagues dispersed from Ukraine with Maria Savva overseeing all projects we manage for the clients.
Over the coming weeks, we’ll reflect on the transformational years 2022 and 2023, and look forward to the future growth. We’ll also be sharing some of the key learnings from our own experience to help other companies maximise the benefits of deploying a global workforce.